Poundland has defended its self-service checkout Santa voice which left customers feeling ‘humiliated’
A festive feature of Poundland’s self-service tills has left shoppers feeling humiliated and embarrassed, with many taking to social media to complain.
The discount store has replaced the usual voice on its self-service checkouts with that of Santa Claus, but the move hasn’t instilled a sense of Christmas cheer in all their customers - particularly those having payment issues.
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